Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your Personally Identifiable Information (PII) when you use our website. PII, as defined by US privacy laws and information security guidelines, refers to data that can be used to identify, contact, or locate an individual. Please read this policy carefully to understand our practices regarding your personal information.

What Personal Information Do We Collect?

When you visit CertsGuide, place an order, or register on our site, we may collect personal details such as your name, email address, phone number, credit card information, or other relevant details to enhance your experience.

When Do We Collect Information?

We collect your information when you:

• Register on our site
• Place an order
• Provide details through forms or interactions on our website

How Do We Use Your Information?

The information we collect may be used in the following ways:

• To efficiently process transactions
• To personalize user experience
• To improve customer service
• To send periodic emails related to orders, promotions, or updates

How Do We Protect Your Information?

We take various security measures to safeguard your personal data:

• Your personal information is stored on secured networks with restricted access to authorized personnel only.
• All sensitive information, including credit card details, is encrypted using Secure Socket Layer (SSL) technology.
• Transactions are processed via an external PCI-compliant payment gateway, and we do not store or process credit card details on our servers.

Do We Use Cookies?

Yes. Cookies are small files transferred to your device via your web browser (if allowed) that enable site systems to recognize your browser and store certain information. We use cookies to:

• Remember and process items in your shopping cart
• Understand and improve user experience based on site activity
• Analyze site traffic and interactions for future improvements

You can modify cookie settings through your browser preferences. However, disabling cookies may affect certain site functionalities.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our homepage, and we encourage users to review this policy periodically to stay informed.

Your Acceptance of These Terms

By using this site, you agree to this Privacy Policy. If you do not agree with our policies, please refrain from using our website. Continued use after changes are posted constitutes acceptance of those updates.

Contacting Us

If you have any questions about this Privacy Policy or our data handling practices, please visit our Contact Us page to submit a ticket.